Welwyn Festival collects some generic information automatically, solely to help Welwyn Festival determine the success and usefulness of its internet sites. This generic information, which does not reveal the identity of the visitor, includes: the country of origin, time spent on the website, most and least popular pages, browser and operating system and the originating website of the visitor. This information aids Welwyn Festival improve its services by enhancing more popular areas of the website.
Welwyn Festival only obtains specific data about visitors to its internet sites when such data is supplied voluntarily, e.g. when visitors send contact enquiries or places a booking. Welwyn Festival then uses the data for the purpose of fulfilling the visitors' requests. Welwyn Festival only collect personal data that are adequate, relevant and not excessive given the purposes for which they are collected. Welwyn Festival may share data with trusted partners who provide professional services to help develop our sites and help us perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Welwyn Festival. Welwyn Festival will not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
We seek to protect your Personal Data using appropriate technical and organisational measures. However, we cannot and do not guarantee or warrant that such techniques will prevent unauthorised access to Personal Data or other information about you that we collect and store. Unauthorised entry or use, hardware or software failure, and other factors may compromise the security of such information at any time. Welwyn Festival will not sell or reveal information obtained about its visitors to anyone outside of Welwyn Festival unless: authorized by the visitor, it is legally required, or such disclosure is required to protect the safety of employees, visitors, customers, or property. Welwyn Festival does not send junk (spam) email, although in some instances, when Welwyn Festival wishes to contact customers via email, respond to messages, or transmit information requested by a visitor, Welwyn Festival will use email.
Laws & Safety
Welwyn Festival will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Welwyn Festival; (b) protect and defend the rights or property of Welwyn Festival; and, (c) act under exigent circumstances to protect the personal safety of users of Welwyn Festival, or the public.
We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way. We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
• To estimate our audience size and usage pattern.
To recognise you when you return to our site.
The two type of cookies used on this site are classified as "Strictly Necessary" and "Performance" cookies.
Strictly Necessary Cookies
We use "Strictly Necessary" cookies to:
- Administrate website content
- Make sure you connect to the right service on our website when we make any changes to the way the website works
Cookies we have defined as 'Strictly Necessary' cookies will NOT be used to:
- Gather information that could be used to advertise products or services to you
- Remember your preferences or username beyond your current visit
There is one cookie that we use on this site that is defined as "strictly necessary" cookies:
- Session cookie
This has a randomly generated name (eg "2a8ff4c2f40bef232b830aa" ) and it is used to keep the session live so that an administrator can update the website. It doesn't store any confidential information and is destroyed as soon as the session ends (when you close the browser).
- We use performance cookies to:
- Provide statistics on how our website is used
- Help us improve the website by measuring any errors that occur
Cookies we have defined as 'Performance' cookies will NOT be used to:
- Gather information that could be used to advertise products or services to you on other websites
- Target adverts to you on any other website In some cases, some of these cookies are managed for us by third parties, but we don't allow the third party to use the cookies for any purpose other than those listed above.
There are four cookies that we use on this site that are defined as "performance" cookies:
- _utma Identifies unique visitors
- _utmb Tracks the referral source of your visit.
- _utmc Determines the length of time of your visit to this site.
- _utmz Determines visitor navigation within this site.
Right of Access
Right of Rectification
If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such Personal Data.
Right of Erasure
Right to Complain to a Supervisory Authority
You have the right to lodge a complaint about our practices with respect to your Personal Data with the supervisory authority of your country or EU Member State. Please visit http://ec.europa.eu/justice/article-29/structure/dataprotection-authorities/index_en.htm for more information.
Our Personal Data Retention Policy
We retain your Personal Data for the period of time you are studying with Welwyn Festival and a further 5 years after your last course completion date, in case you wish to continue studying with us, or start another course. In some cases we retain Personal Data for longer, if doing so is necessary to pursue our legitimate business interests (but only if those interests are not overridden by your own interests, rights and freedoms), comply with our legal obligations, resolve disputes or collect fees owed, conduct audits, or if doing so is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we dispose of your Personal Data securely, but may retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.